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Tour FAQs

Booking and Tour Information:

At Barcelona Welcomes You, we offer a wide range of tours and experiences that showcase the hidden gems of Barcelona. From immersive city walking tours to exciting culinary adventures, we curate unique experiences that go beyond the typical tourist attractions. Whether you’re a history buff, a food enthusiast, or an art lover, we have something special just for you.

Absolutely! We understand that some travelers prefer a more exclusive and tailored experience. We offer private tours and can customize them to match your specific interests, preferences, budget and schedule. Whether you’re celebrating a special occasion, traveling with a group of friends, or seeking a unique experience, our team will work closely with you to create a personalized tour that exceeds your expectations.

Our tours are led by Dani & Siobhan, who have an in-depth knowledge of Barcelona’s history, culture, and hidden gems. They will not only show you the iconic landmarks but also share fascinating stories and insights that only a local would know. Our guides are enthusiastic, friendly, and committed to providing you with an unforgettable experience that truly reflects the local spirit. You can learn more about them by visiting our About Us page!

We understand the importance of clear communication and ensuring that you fully understand and enjoy your tour. Our tours are primarily conducted in English to cater to a wide range of visitors. However, we also offer tours in other languages, including Spanish, and Catalan. When making your booking, please specify your preferred language, and we’ll do our best to accommodate your needs.

We understand that experiencing the local cuisine is an essential part of any trip. Depending on the tour you choose, meals or refreshments may be included. Our food-focused tours, for example, often include tastings of traditional dishes and local delicacies. We’ll provide detailed information about inclusions when you book a specific tour, so you know exactly what to expect and can savor the flavors of Barcelona.

 

Absolutely! We understand that a smooth and hassle-free arrival is crucial to starting your Barcelona adventure on the right foot. We can arrange airport transfers tailored to your needs, ensuring a seamless journey from the moment you touch down. Our friendly driver will be waiting to greet you and whisk you away to your accommodation, providing a warm welcome to the vibrant city of Barcelona.

Logistics and Policies:

We understand that plans can change, and we aim to be as flexible as possible. Our cancellation policy allows for a full refund if you cancel 7 days in advance of the scheduled tour. For cancellations made within 3 days of the tour, we may apply a nominal cancellation fee. Please refer to our detailed terms and conditions or reach out to our team for specific information regarding your booking.

To ensure availability and secure your preferred tour, we recommend booking in advance. Barcelona is a popular destination, and our tours tend to fill up quickly, especially during peak seasons. Booking at least 7 days prior to your desired tour date is advisable. However, if you have a spontaneous urge to explore Barcelona, don’t hesitate to reach out to us, and we’ll do our best to accommodate your request.

Barcelona is known for its pleasant Mediterranean climate, but occasional weather changes can occur. Our tours generally operate rain or shine, as some experiences can be equally enchanting in different weather conditions. We advise dressing appropriately for the weather and bringing necessary accessories such as umbrellas or sun protection. In rare cases of extreme weather or safety concerns, we may need to make necessary adjustments or offer alternatives to ensure your safety and enjoyment.

Additional Services and Support

Absolutely! As locals, we have extensive knowledge of Barcelona’s vibrant culinary scene and a network of trusted accommodations. We would be delighted to provide personalized recommendations based on your preferences and budget. Whether you’re seeking a cozy boutique hotel, a stylish apartment, or a hidden gem of a restaurant, our team can guide you to the best options that align with your tastes and enhance your Barcelona experience. Contact us to learn more!

Definitely! Barcelona is a treasure trove of exciting activities and attractions beyond our curated tours. We are more than happy to assist you in discovering other must-see landmarks, cultural events, or off-the-beaten-path experiences that match your interests. Whether you want to visit iconic architectural masterpieces, attend local festivals, or explore unique neighborhoods, our team can provide valuable insights and help you make reservations to ensure a seamless and unforgettable Barcelona journey.

We are always here to assist you! You can reach out to us through various channels. For general inquiries, you can email us at bwyhelpdesk@gmail.com, and our friendly team will promptly respond to your queries. If you prefer a more direct conversation, feel free to give us a call at +353874668922. We are also active on social media platforms such as Facebook and Instagram, where you can connect with us, stay updated on our latest offerings, and engage with fellow Barcelona enthusiasts.

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